Club Agreement | Club Leader 360

Club Agreement (v1.0)

Crystal Clear Culture (dba Club Leader 360)
Effective Date: [November 1, 2025] (This Agreement supersedes all prior versions.)

Purpose and Partnership

At Club Leader 360 (“CL360”), we believe that strong leadership builds exceptional clubs. This Agreement is designed to create clarity and partnership between CL360 and each participating club—so that our work together brings meaningful growth, trust, and progress to your leadership team and culture.

1. Acceptance of Terms

This Club Agreement (“Agreement”) sets forth the terms under which Crystal Clear Culture, doing business as Club Leader 360 (“CL360”), provides leadership assessment and development services to participating clubs (“Club”).

By submitting payment for any invoice issued by CL360, the Club acknowledges that it has read, understood, and agrees to be bound by this Agreement, including CL360’s Privacy Policy and Terms & Conditions, which are incorporated by reference and available at:
👉 https://clubleader360.com/privacy-policy
👉 https://clubleader360.com/terms-conditions

If the Club does not agree to these terms, payment should not be submitted.

2. Scope of Services

CL360 provides leadership assessment and development services through the Leadership Centeredness & Balance Assessment™ (LCBA) and related programs.

Services may include, but are not limited to:

Buy-In (Team Engagement) – Helping the Club define the “why,” build shared understanding, and set expectations for leaders and teams.
Orientation / Onboarding – Virtual kickoff for both CL360 and Club teams; review of club structure, leadership team; establishing the LCBA schedules.
LCBA Distribution / Management / Support – Full administration and support of the LCBA process.
GM / HR Support – Guidance on interpreting results and applying insights.
Assessment Coaching – Individual or small-group coaching.
Club Representative Check-Ins – Weekly at first, transitioning to monthly, to ensure alignment and momentum.

Additional or customized services may be described in a separate Statement of Work (SOW) or proposal. All SOWs are governed by this Agreement.

3. Term and Renewal

This Agreement is valid for one (1) year from the date of payment and will automatically renew for successive one-year terms unless the Club provides written notice of non-renewal at least thirty (30) days prior to the renewal date.

4. Fees and Payment

Standard service fees begin at $4,998, unless otherwise specified in an invoice, proposal, or SOW.
Payment in full is required prior to the start of services.
All payments are non-refundable.
Submission of payment constitutes acceptance of this Agreement.

5. Confidentiality and Data Privacy

CL360 and the Club agree to maintain strict confidentiality regarding assessment responses, results, and related communications.

CL360 will not share individual or organizational assessment data with third parties.
Both Parties agree to protect all confidential information with the same level of care used for their own sensitive data.

6. Intellectual Property and Usage Rights

CL360 retains all intellectual property rights to the LCBA™, related frameworks, methodologies, and materials.
The Club receives a limited, non-transferable license to use assessment reports and materials internally only.
Materials may not be copied, distributed, or adapted without CL360’s written consent.

7. Termination

Either Party may terminate this Agreement for cause if the other Party materially breaches its obligations and fails to remedy the breach within fourteen (14) days of written notice.
Termination does not relieve the Club of payment obligations for fees already paid or services rendered.

8. Publicity

CL360 may identify the Club as a participating club in marketing materials, presentations, or case studies, provided that no confidential data is disclosed.

9. Non-Solicitation

For a period of twelve (12) months following the termination or expiration of this Agreement, the Club agrees not to solicit or hire any CL360 employees, contractors, or representatives involved in the delivery of services under this Agreement without CL360’s approval.

10. Indemnification

The Club agrees to indemnify and hold harmless CL360, its officers, employees, and contractors from any claims, damages, or liabilities arising out of the Club’s misuse of assessment results, reports, or related materials.

11. Limitation of Liability

CL360’s total liability under this Agreement will not exceed the total amount paid by the Club for the applicable services. In no event will CL360 be liable for indirect, incidental, or consequential damages, including loss of profits or data.

12. Dispute Resolution and Governing Law

This Agreement is governed by the laws of the State of California, without regard to conflict of law principles.

Any dispute will first be addressed through mediation in Orange County, California.
If unresolved, disputes will be settled by binding arbitration in Orange County, California, under the rules of the American Arbitration Association.
Litigation may only be used to enforce arbitration awards or where arbitration is deemed unenforceable.

13. Entire Agreement

This Agreement, along with any applicable SOWs, Privacy Policy, and Terms & Conditions, constitutes the full understanding between CL360 and the Club.
No oral or prior agreements shall have effect unless incorporated into this document in writing.

14. Version Control

This Agreement may be updated periodically. The current version will always be available at https://clubleader360.com/club-agreement.
The applicable version is determined by the date payment is received.